Troubleshooting

Issue: Staff Radio Screen shows PTT, Settings, and the Date instead of channels

• Turn the channel knob until the screen shows PTT, then click the channel knob to select PTT
• Channels should now show up and be selectable

Issue: Staff Radio Screen only shows channel names, no connection or battery info

• Put in a work order on Web Help Desk listing the affected radios

Issue: Battery does not fully charge

1. Turn off the radio
2. Remove the back cover
3. Remove the battery and press the power button several times
4. Re-insert the battery
5. Turn on the radio and charge it overnight